We take your privacy seriously. This policy explains how eventifydubai collects, uses and protects your personal data in compliance with UAE data protection law and GDPR.
eventifydubai ("we," "us," or "our") operates the event services marketplace at eventifydubai.com. This Privacy Policy explains how we collect, use, disclose and protect your personal data when you use our platform as a client (event planner) or as a vendor (event service provider).
We are committed to protecting your privacy in compliance with:
By using eventifydubai, you agree to the collection and use of information as described in this policy. If you do not agree, please do not use our platform.
| Category | Data Collected | Who |
|---|---|---|
| Account Registration | Full name, email address, phone number, password (hashed) | Clients & Vendors |
| Client Profile | Event type preferences, location, budget range | Clients |
| Vendor Profile | Business name, trade licence number, business address, service description, photos, pricing, bank details (for invoicing only) | Vendors |
| Quote Requests | Event type, date, guest count, venue, budget, special requirements | Clients |
| Reviews | Rating, written review text, event date and type | Clients |
| Payments | Card type, last 4 digits (we do not store full card numbers — Stripe handles all payment processing) | Vendors (subscription) |
| Communications | Messages sent through our platform messaging system | Clients & Vendors |
| Contact Forms | Name, email, message content (processed via Formspree) | Anyone |
| Newsletter | Email address, subscriber category preference | Anyone |
When you use our platform, we automatically collect:
We may receive data about you from:
We use your personal data for the following purposes:
For users in the European Economic Area, our legal bases for processing are:
When you are a vendor, your public profile information (business name, description, photos, category, pricing range, ratings and reviews) is visible to all platform visitors. When a client submits a quote request to you, we share their name, contact details, and event details with you so you can respond.
When you are a client, your name and event details are shared with vendors to whom you send quote requests. Your reviews are published publicly alongside your first name.
We share data with third-party service providers who help us operate the platform:
| Provider | Purpose | Data Shared |
|---|---|---|
| Stripe | Payment processing | Email, billing info |
| Formspree | Contact form handling | Form submission data |
| Google Analytics | Website analytics | Anonymised usage data |
| Amazon Web Services (AWS) | Cloud hosting and storage | All platform data (encrypted) |
| Mailchimp | Newsletter distribution | Email address, subscriber category |
| Intercom | Customer support chat | Name, email, conversation history |
All service providers are contractually required to protect your data and use it only for the specified purpose.
We may disclose your data to law enforcement or regulatory bodies when required by UAE law, or to protect the rights, property or safety of eventifydubai, our users, or the public.
We do not sell, rent or otherwise provide your personal data to advertisers, data brokers or any third parties for their marketing purposes.
We use cookies and similar technologies to operate and improve eventifydubai. You can manage your cookie preferences in your browser settings or through our cookie consent banner.
| Cookie Type | Purpose | Can be Disabled? |
|---|---|---|
| Essential | Login sessions, security tokens, shopping cart. Required for the platform to function. | No |
| Performance | Google Analytics — anonymous usage data to improve the platform | Yes |
| Functional | Your saved preferences (language, location, search filters) | Yes |
| Marketing | We do not currently use marketing/advertising cookies on eventifydubai | N/A |
For full details, see our Cookie Policy.
We retain your data for as long as your account is active, plus a reasonable period thereafter to comply with legal obligations and resolve disputes. Specifically:
Under UAE PDPL and GDPR (where applicable), you have the following rights regarding your personal data:
You can request a copy of all personal data we hold about you. We will respond within 30 days.
You can update most of your data directly in your account settings. For data you cannot update yourself, contact us and we will correct inaccuracies within 14 days.
You can request deletion of your account and personal data. We will delete your data within 90 days, except where we are legally required to retain it (e.g. VAT records). Note that published reviews cannot be deleted after 12 months as they form part of the platform's integrity.
You can request an export of your data in a machine-readable format (JSON or CSV).
Where processing is based on consent (e.g. newsletter), you can withdraw consent at any time. Withdrawing consent does not affect the lawfulness of processing before withdrawal.
You can object to processing based on legitimate interests. We will stop processing unless we can demonstrate compelling legitimate grounds.
To exercise any of the above rights, contact us at: privacy [at] eventifydubai [dot] com or use our contact form. We will verify your identity before processing requests. We respond to all requests within 30 days.
We implement industry-standard security measures to protect your data:
Despite our best efforts, no internet transmission is 100% secure. If you believe your account has been compromised, contact us immediately at our contact page.
Your data is primarily stored on servers in the UAE and EU (AWS regions). Some of our service providers (Stripe, Mailchimp) process data in the United States. Where data is transferred outside the UAE, we ensure adequate protection through:
eventifydubai is not directed to children under the age of 18. We do not knowingly collect personal data from anyone under 18. If you believe a child has provided us with personal data, please contact us at our contact page and we will delete it promptly.
We may update this Privacy Policy from time to time. We will notify registered users of material changes by email at least 14 days before the changes take effect. We will also update the "Last updated" date at the top of this page. Your continued use of eventifydubai after changes take effect constitutes your acceptance of the updated policy.
For all privacy-related enquiries, requests or complaints:
If you are not satisfied with our response, you have the right to lodge a complaint with the relevant data protection authority in your jurisdiction. In the UAE, this is the UAE Data Office. For GDPR matters, contact your local EU supervisory authority.
Our team responds to privacy requests within 5 business days.
Contact Privacy TeamFor Vendors
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